IMCare Fraud Awareness


The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the novel coronavirus (COVID-19). More information can be found here:

Fraud Hotline



Itasca Medical Care believes it is the responsibility of everyone to report suspected fraud, waste, or abuse.

What is Fraud, Waste and Abuse?

  • Fraud is an act meant to gain something of value.
  • Waste is the overuse of services that result in higher costs to the health care program.
  • Abuse is the misuse of services. 

How to prevent Fraud, Waste and Abuse

Members can help IMCare uncover fraud, waste, and abuse by keeping track of the following things:

  • Who provided your health care
  • What services you received during the visit and any additional tests or visits the doctor orders
  • When you got a health care service
  • Where the services took place
  • Do not sign blank medical services documents

Call IMCare if you think the provider may have billed wrong or offered service you did not think you needed. Please remember, do not:

  • Give your ID card or numbers to anyone other than your doctor, clinic, hospital, or other health care provider
  • Ask your doctor or any other health care provider for medical services or supplies that you do not need
  • Sign your name to a blank form
  • Share your medical records with anyone other than your doctor, clinic, hospital, or other health care professional

Report Fraud, Waste and Abuse

You can report fraud, waste, and abuse to the IMCare Compliance Department by calling our confidential Fraud Hotline at (866) 269-0584 or sending an email to